PRIVACY POLICY

The following policy constitutes Tilt Software Limited’s Privacy Policy.  Defined terms have the same meaning as are ascribed to them in the Terms.

What information does Tilt collect?

Tilt collects information from You when You create an account on our Website to use our Service.  As appropriate, You will be asked to enter your name, email address and credit card information.

What does Tilt use your information for?

Any of the information Tilt collects from You may be used in one of the following ways:

  • To provide a better Service and experience to You and Your clients;
  • To process transactions – Your information, whether public or private, will not be sold, exchanged, transferred, or given to anyone for any reason whatsoever, without your consent, other than for the express purpose of delivering the Service and as is permitted by the Terms;
  • To communicate with You that the email address you provide will only be used by us to send relevant information from time to time.

 

How does Tilt protect your information?

  • Tilt will maintain the safety of your personal information when you enter, submit, or access your personal information;
  • Tilt offers the use of a secure server.  All supplied sensitive/credit information is transmitted via secure Socket Layer (“SSL”) technology and then encrypted into our payment gateway (“Stripe”) provider’s database and is accessible only by those with special access rights to such systems, and are required to keep the information confidential;
  • After a transaction, your private information (credit cards details, etc.) will NOT be stored on Tilt’s servers.

Do Tilt use Cookies?

  • Cookies are small files that a site or its service provider transfers to Your computer’s hard drive through Your web browser (if you allow).  Cookies enable the sites or service provider’s systems to detect Your browser and capture and remember certain information.
  • Tilt uses cookies to understand and save Your preferences for future visits.

Aggregated Statistics

Tilt may collect statistics about how You use the Website/Service.  We do not disclose personally-identifying information other than as described below.

Disclosure to third parties

Tilt does not sell, trade, or otherwise transfer to third parties Your personally identifiable information.  This does not include trusted third parties who assist Tilt in operating the Website, conducting Tilt’s business, or servicing You, so long as those parties agree to keep this information confidential.  Tilt may also release Your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.  Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Business Transfers

If substantially all of Tilt’s assets are acquired, or in the unlikely event that Tilt goes out of business or enters into Liquidation, customer and user information would be one of the assets that is transferred or acquired by a third party/purchaser.  You acknowledge that such transfers may occur, and that any acquirer of Tilt may continue to use your personal information as set forth in this policy.

Your Consent

By using our Website and Service You consent to this Privacy Policy.

TILT SOFTWARE LIMITED

If we decide to change our Terms of Service, we will post those changes on this page.

Last updated 1 May 2014.

 

No setup fees, no contracts.

Frequently Asked Questions

It's easy, just click the "Get Started" or "Free Trial" button at the top of the page, choose a plan, click the sign up button and fill in the form. It's a fully automated process, as soon as you have signed up your new Training Tilt site will be ready for you.
No, there are no long term contracts for any of our plans. If for any reason you no longer wish to continue your subscription to Training Tilt you can cancel at any time.
No, we do not charge members to use your system. Training Tilt was designed to help fitness professionals manage their clients and business. You can however use the Training Tilt platform to collect recurring payments from your clients using the Membership Plan tools.
Yes at any time you can upgrade or downgrade to any of our plans. We calculate our plans on a daily basis so you only pay for what you use. You can upgrade for a day to check out the new plan and downgrade again and we'll only charge you for a days worth of use.
When you signed up you would have recieved an email with your own custom website address that you chose during the process. You need to login from this custom address. The address would have been in the format http://yourbusiness.trainingtiltapp.com. If you've forgotten your address or can't find the email, send us a message at support@trainingtilt.com and we will find it for you.
It sure is, with a few simple steps you can have your existing or new domain name pointing to your Training Tilt website. If you don't have a domain, that's no problem you can use one of our sub domains. e.g. http://yourbusiness.trainingtiltapp.com
Yes you can, if you have already invested in a website you are happy with you can still use Training Tilt to build training plans and share resources with your athletes. It's a simple process to add a link from your existing website so your clients can log in to your Training Tilt site.
Yes our mobile apps can be downloaded from the Google Play Store and Apple App Store for Android and IOS devices.
Training Tilt is a cloud based application, all our servers and data are based in Microsoft data centers in secure locations. Data is backed up on a regular basis, and we have the ability to scale our systems within a matter of minutes as our demand increases. Our cloud based architecture is also the reason why we can offer our service at such a reasonable price.
For whatever reason you can choose to cancel your subscription at any time. Just login, access the billing page and click the cancel button. As long as you cancel before the next billing cycle starts your won't be charged.

More questions?

Get in touch

Software and teams we love to work with

  • Drip Logo
  • Intercom logo